Privacy Policy

Personal Information

• Full Name
• Mobile Number
• Email Address
• City and Address
• Property Information (when required for solar installation)
• Identification details provided voluntarily for documentation purposes

Communication Information

When you contact us through our Website, Facebook Messenger, Instagram Direct Messages, WhatsApp, Phone Calls, or Email, we may store:

• Messages
• Enquiry Details
• Attachments
• Communication History

Project Information

During the sales and installation process, we may also maintain records including:

• Quotation Details
• Solar System Requirements
• Installation Progress
• Project Status
• Payment Records
• Service Requests
• Warranty Information
• Maintenance History

• Responding to enquiries
• Providing product information
• Preparing quotations
• Managing solar installation projects
• Customer communication
• Scheduling site visits
• Processing project documentation
• Providing warranty and maintenance services
• Improving customer support
• Complying with legal obligations

We do not sell your personal information to third parties.

If you contact us through Facebook, Instagram, or WhatsApp, your messages and related information may be securely processed and stored within our internal Customer Relationship Management (CRM) system for customer support, enquiry management, quotation preparation, project tracking, and after-sales service.

FUJI SOLAR implements appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. Access is limited to authorized employees who require it to perform their duties.

We may share information only when necessary with government authorities, financial institutions, installation partners, or service providers involved in delivering our services.

We never sell or rent customer information to third parties for marketing purposes.

We retain personal information only as long as necessary to provide services, maintain warranty records, comply with legal obligations, and resolve customer support requests. Information that is no longer required is securely deleted or anonymized where appropriate.

• Request access to your personal information.
• Correct inaccurate information.
• Update your contact details.
• Request deletion of your personal data.
• Withdraw consent where applicable.

Our website may use cookies and similar technologies to improve website functionality, analyze visitor interactions, and enhance the overall user experience.

Our services may integrate with third-party platforms including Meta (Facebook & Instagram), WhatsApp, Google Services, payment providers, and cloud hosting providers. These services maintain their own privacy policies governing how they handle your information.

FUJI SOLAR may update this Privacy Policy from time to time. The latest version will always be available on our website.

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us: